Covid-19 update – we are confident that we will still be able to deliver the same high level of service to our customers but we would appreciate your patience with us, our suppliers and couriers if your delivery takes longer than expected. If there are any significant delays to your delivery we will make sure we get in touch with you to let you know.
Christmas & New Year Delivery Schedule
Deliveries in time for Christmas
- We will be offering next day delivery right up until 23rd December for delivery on Christmas Eve (24th December)
- Please place your order by midday on 23rd December for delivery before Christmas
- All of our shops will be open until 4pm on Christmas Eve for any last minute presents!
Deliveries between Christmas & New Year
- Orders placed between 24th-29th December will be delivered on 30th December
- Orders placed on 30th December will be delivered on 31st December
- Orders placed between 31st December-4th January will be delivered on 5th January
- Our next working day delivery service will resume from 5th January
Office furniture Christmas deliveries
- All desk and storage products will need to be ordered by midnight on 3rd December for delivery before Christmas
- All chairs will need to be ordered by midnight on 20th December for delivery before Christmas
- All orders placed after these dates will be processed on 5th January 2022 and then normal delivery timelines will resume
Free same working day or next working day local delivery with no minimum order.
Our friendly drivers will deliver to you in our Colemans vans if you live within 25 miles of any of our stores. Our local delivery service is absolutely free and there is no minimum order. This will be automatically be applied when you enter your delivery details at checkout.
We operate a same day delivery option in our local area from Monday to Friday for stocked products. Please make sure that you order before 11am and select the ‘same working day local delivery’ option at checkout so we can get your products to you before the end of the day.
If you do not require your products on the same day, please select the ‘next working day local delivery’ option at checkout and make sure that you order before 4pm. If you order after 4pm your products will be delivered in 2 working days.
Please see below for the postcode areas that are eligible for our free local delivery service: CB6, LE7-8, LE13-18, LE94, MK1-19, MK40-46, NG31-33, NN1-18, NN29, PE1-11, PE13, PE14-16, PE19, PE26-29, SG17-19.
Free next working day nationwide delivery for orders over £25.
Our logistics partner, FedEx, will deliver to you on the next working day if you are located outside our local delivery area. Please make sure that you order before 3:30pm so that we can get your products to you the next working day. If you order after 3:30pm, your products will be delivered in 2 working days. Our courier delivers Monday-Friday so if you order on Friday before 3:30pm, your delivery will arrive on Monday and if it is after 3:30pm it will arrive on Tuesday.
We charge £4.95 for next day delivery if you spend under £25 but next day delivery is absolutely free when you spend over £25. The appropriate charge will automatically be applied at checkout.
FedEx will deliver before 6pm on your delivery day, please visit www.fedex.com/gb and enter your tracking number to see where your parcel is at any given time.
Please note, higher delivery charges will apply to deliveries going to the Scottish Highlands, Northern Ireland, the Channel Islands, the Scilly Isles and the Isle of Man. These charges will automatically be applied at checkout when you input your delivery address.
We are currently unable to ship to the Republic of Ireland or Internationally through our website. Please do not hesitate to give us a call on +443336001969 to discuss international shipping options.
We are committed to doing everything we can to ensure that our products get to you on time, however, there may be times when our drivers or couriers are unable to deliver your parcel as planned due to extreme factors such as a broken-down vehicle or very bad weather. We will call or email you as soon as we are aware of any issues and will get your products to you as quickly as possible.
If your delivery doesn’t arrive or arrives with missing items then please get in touch with us on 0333 600 1969 and we will investigate straight away.
If you have any particular delivery requirements, please feel free to give us a call on 0333 600 1969.
Office Furniture delivery
Our office furniture products are delivered free of charge and will be delivered by one of our approved third party suppliers, separately to other stationery and office supplies products.
Delivery lead times for chairs are product specific and are clearly detailed on the product page. For deliveries of all desks and storage products, you will be contacted by one of our approved suppliers to arrange a suitable delivery slot within 5-10 working days.
Delivery charges for furniture products will apply to deliveries going to the Scottish Highlands, Northern Ireland, the Channel Islands, the Scilly Isles and the Isle of Man. Please call us on 0300 600 1969 to organise your delivery.